Understanding your child's bills

We know medical bills can seem complicated. We want to help families understand their bills, and financial responsibilities. To help answer specific questions, families can call the areas listed below.

Learn about the hospital's payment policy and financial assistance program.

Before you call, it helps to know:

  • Both the hospital and doctors treating your child send separate bills; and
  • Doctors may be in different medical groups.

For example, if your child has an x-ray:

  • The hospital sends a bill for the facility, equipment and clinical staff; and  
  • The doctor's medical group sends a bill for the expertise it takes to interpret the x-ray and the time it takes to share findings with the doctor who ordered it.

Both the hospital and medical groups submit bills to the insurance companies families share.

Helpful phone numbers

- Children's Memorial Hospital (services): 877.924.8200

- Children's Surgical Foundation: 630.789.2550

  • Cardiovascular-Thoracic Surgery
  • Neurosurgery
  • Ophthalmology
  • Orthopaedics
  • Otolaryngology (ENT)
  • Pediatric General Surgery
  • Plastic Surgery
  • Transplant Surgery
  • Urology

- Pediatric Anesthesia Associates (anesthesiologists): 773.880.3929

- Children's Memorial Medical Group (specialty services)

  • Dentistry 866.288.1121
  • Psychiatrists (MD): 866.288.1121
  • Psychologists (PhD) or social workers (LCSW): 877.924.8200

- Children's Memorial Medical Group

  • Radiologists and anatomical pathologists: 708.747.5850
  • Neonatologists or hospitalists: 708.747.5850

- Children's Memorial Medical Group (medical specialists): 866.288.2107

  • Clinical Pathology
  • Transplant Surgery

- Pediatric Faculty Foundation (Emergency Department doctors): 708.229.9500
- Pediatric Faculty Foundation (specialties listed below): 708.342.4083

  • Allergy and Immunology
  • Cardiology
  • Critical Care (PICU)
  • Dermatology
  • Endocrinology
  • Gastroenterology, Hepatology & Nutrition
  • General Academic Pediatrics (primary care)
  • Genetics
  • Hematology/Oncology
  • Infectious Diseases
  • Rheumatology
  • Kidney Diseases
  • Neonatology (NICU)
  • Neurology
  • Pulmonary Medicine