Welcome to the place where kids come first

Are you getting ready to bring your child to Children's Memorial? We want to make the experience as easy as possible. Here are  some resources we hope can help your family before, during and after your visit.

Before your visit

• Need help finding us? Get maps and driving directions.
• Coming in from out of town? Learn more about traveling to Chicago and where to stay.
• Register online for your outpatient appointment using our secure form, or by calling 1.800.KIDS DOC.

During your visit

• Get more information about general visiting hours and policies.
• You are part of your child's health care team. Please ask and tell us anything. Our job is to make sure you feel good about your child's care.
• You also have access to multiple resources and support programs through our dedicated Family Services team.

Get an inside look at Ann & Robert H. Lurie Children's hospital of Chicago (video).

After your visit

• We work hard to help make sure your transition home is as smooth as possible. Read our home care FAQs.
• Access patient education materials developed by our clinical experts.
• Get more information to answer questions about your bill.
• Learn how to request your child's medical records.

Keeping your child safe

• Please don’t be afraid to ask or tell us anything. Our job is to make sure you feel good about your child’s care. We want to work with you to heal your child. We also want you to know what is going on at all times. That’s why we ask you to:
• Speak up and feel free to share everything you feel is important about:

-- Your child’s symptoms

-- Your child’s medications

-- Your child’s allergies (food or medicine)

-- Your child’s medical history

-- Anything you feel is important

• Ask us anything you want about... 

-- Your child’s medicines

-- Your child’s caregivers

-- Your child’s medical equipment

-- Anything that doesn’t feel right

• Do things to keep your child safe, like...

-- Wash your hands, and let us know if you see a caregiver not washing his or her hands 

-- Know that you can speak to your doctor at any time

-- Make sure your child has an ID band

-- Give us a list of your child’s medications

-- Put up crib rails and side rails

-- Ask a nurse before giving your child food or taking your child out of the room

-- Ask your doctors, nurses and other staff for their names and what they’re doing

-- Report any problems

-- After you go home, call us if you have any questions