The first appointment

Here is some general information to help you prepare for your child's first appointment, as well as some general tips from other parents
on how to best prepare for a hospital visit.

Before your visit:

• Need a first-time appointment? Request online or call 1.800.KIDS DOC (1.800.543.7362). 

• Already have your apointment? Register online using a secure form, or by calling 1.800.KIDS DOC (1.800.543.7362, press 3, then 1). 

• Need to cancel or reschedule your appointment? Please call us at 773.880.4354 at least 24 hours in advance. It helps us, and it helps other families receive timely care.
• Plan to arrive at least 15 minutes before your scheduled appointment time.

• Complete our New Patient Visit form and bring it with you to your appointment.

• Gather all the necessary documents to bring, including:

  • Your child's growth charts and any relevant lab results.
  • Any notes and/or test results from any other GI or liver specialist who has seen your child.
  • Your child's medical record. Please fax to 773.880.4036 or mail to:
    Division of Gastroenterology, Hepatology and Nutrition
    2300 Children’s Plaza, Box 65
    Chicago, IL 60614-3363                
    ATTN: Scheduling Office

During your visit

• Your child may be seen by a pediatric nurse practitioner or a fellow prior to our pediatric specialist.
• Your child may need laboratory work completed. As a result, please be prepared to
  spend at least two hours with us. 

After your visit

• You may receive a patient satisfaction survey in the mail. We encourage you to take the time to share your thoughts with us.